Patients are required to make payment for the first consultation prior to the visit or at the end of the visit, as per their convenience. This payment should cover the charges for the initial consultation session.
For subsequent visits, patients must make payment at least Two (2) hour prior to the scheduled visit or make payment in advance for the entire week. This payment will secure their time slot and allow for a seamless provision of services.
In the event that payment is not received in a timely manner, we may have to put the service on hold until the payment is received. This policy ensures fairness to other patients and allows us to efficiently manage our schedule. Additionally, please note that any alterations to the time slot may be necessary, depending on the availability once the payment is received.
Privacy Policy – www.sreemaha.com
This Privacy Policy (“Policy”) describes how www.sreemaha.com (“we,” “us,” or “our”) collects, uses, and protects the personal information you (“user” or “you”) provide on the www.sreemaha.com website (the “Website”). We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using the Website, you agree to the terms and conditions of this Policy.
1. Information We Collect
(a) Personal Information: We may collect personal information such as your name, email address, contact number, and other information voluntarily provided by you when you use our Website or interact with us.
(b) Usage Information: We may automatically collect certain information about your visit to the Website, including your IP address, browser type, device information, operating system, and browsing activities.
(c) Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your experience on the Website, collect usage information, and personalize content and advertisements.
2. Use of Information
(a) We may use the collected information to provide and improve our services, respond to your inquiries or requests, personalize your experience, and communicate with you about our products, services, and promotions.
(b) We may use the collected information for research, analytics, and reporting purposes to understand and improve the effectiveness of our Website and marketing efforts.
(c) We may use the collected information to comply with applicable laws, regulations, and legal processes.
3. Information Sharing
(a) We do not sell, trade, or rent your personal information to third parties without your consent, except as described in this Policy.
(b) We may share your information with trusted third-party service providers who assist us in operating the Website, conducting our business, or servicing you, as long as they agree to keep the information confidential and use it only for the purposes specified by us.
(c) We may share your information when required by law, regulation, legal process, or governmental request.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Links to Third-Party Websites
The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of those websites before providing any personal information.
6. Children’s Privacy
The Website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected personal information from a child, please contact us immediately, and we will take appropriate steps to remove the information from our records.
7. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes we make will be effective immediately upon posting of the revised Policy on the Website. Your continued use of the Website after the changes will signify your acceptance of the updated Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at 8686066559 or galimudi@gmail.com
By using the Website, you signify your acceptance of this Privacy Policy.
Terms of Use – www.sreemaha.com
These Terms of Use (“Agreement”) govern your use of www.sreemaha.com (the “Website”). By accessing or using the Website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you must not use the Website.
1. Acceptance of Terms
By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions of this Agreement. If you do not agree to these terms, you must not use the Website.
2. Applicable Laws
This Agreement is published in compliance with and is governed by the provisions of Indian laws, including but not limited to:
i. The Indian Contract Act, 1872 (“Contract Act”).
ii. The (Indian) Information Technology Act, 2000 (“IT Act”) and the rules, regulations, guidelines, and clarifications framed thereunder, including the (Indian) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011, and the (Indian) Information Technology (Intermediaries Guidelines) Rules, 2011 (“IG Guidelines”).
iii. The Drugs and Cosmetic Act, 1940 (“Drugs Act”), read with the Drugs and Cosmetics Rules, 1945 (“Drugs Rules”).
iv. The Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954 (“Drugs and Magic Act”).
v. The Indian Medical Council Act, 1956 read with the Indian Medical Council Rules, 1957.
vi. Pharmacy Act, 1948 (“Pharmacy Act”).
vii. The Consumer Protection Act, 1986.
3. Website Content
All content provided on the Website is for general informational purposes only. We make no warranties or representations about the accuracy, completeness, or reliability of the content. You acknowledge that any reliance on such content is at your own risk.
4. Intellectual Property
The Website and its original content, features, and functionality are owned by www.sreemaha.com and are protected by Indian copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. You agree not to copy, modify, distribute, sell, or lease any part of the Website without prior written consent from www.sreemaha.com.
5. User Obligations
(a) You agree to use the Website only for lawful purposes and in compliance with all applicable laws and regulations.
(b) You shall not use the Website to upload, post, transmit, or otherwise make available any content that is harmful, defamatory, obscene, offensive, or violates any third-party rights.
(c) You shall not interfere with or disrupt the operation of the Website or its associated networks, servers, or databases.
(d) You are responsible for maintaining the confidentiality of your account credentials and are solely responsible for all activities that occur under your account.
6. Privacy
Our Privacy Policy governs the collection, use, and disclosure of personal information provided by users of the Website. By using the Website, you consent to the collection, use, and disclosure of your personal information in accordance with the Privacy Policy.
7. Limitation of Liability
To the fullest extent permitted by law, www.sreemaha.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to damages for loss of profits, data, or use, arising out of or in any way connected with the use or performance of the Website.
8. Indemnification
You agree to indemnify and hold www.sreemaha.com, its affiliates, officers, directors, employees, and agents harmless from any claims, losses, damages, liabilities, including attorney’s fees
At Sree maha home health care, we strive to provide excellent services to our patients. We understand that circumstances may arise where cancellation or refund requests are necessary. To ensure transparency and clarity, we have established the following Refund and Cancellation Policy:
1.1. Patients must notify us of any appointment cancellations at least [3] hours in advance. This allows us to accommodate other patients who may be in need of our services.
1.2. Failure to provide sufficient notice or repeated cancellations may result in a cancellation fee or forfeiture of the consultation charges.
2.1. Refund requests will be considered under the following circumstances:
– If a cancellation is made within the specified cancellation notice period.
– If there are medical reasons or emergencies preventing the patient from attending the scheduled appointment. Appropriate documentation may be required for verification.
– If the healthcare facility is unable to provide the scheduled service due to unforeseen circumstances.
2.2. Refunds will be processed within [3-7] business days from the date of the approved refund request.
3.1. Patients requesting a refund must submit a written refund request, either via email or through our designated refund request form, providing all relevant details such as the appointment date, reason for the refund, and any supporting documentation.
3.2. Our refund request review committee will assess each request on a case-by-case basis, considering the circumstances and adherence to the cancellation policy.
3.3. Approved refunds will be processed using the original method of payment. If this is not possible, alternative arrangements will be made in consultation with the patient.
4.1. Certain services, such as diagnostic tests, medical reports, or other non-medical goods or products, may not be eligible for refunds. This will be clearly communicated at the time of purchase or booking.
5.1. Patients may request modifications to their appointments, subject to availability and within a reasonable time frame. However, any modifications made without proper notice may be subject to a rescheduling fee.
6.1. We reserve the right to modify or update this policy at any time. Changes will be communicated through our website, appointment booking system, or direct communication with the patient.
7.1. Sree maha home health care reserves the right to modify or alter the Terms and Conditions of the Refund and Cancellation Policy at any time, without prior notice.
7.2. It is the responsibility of patients to regularly review the Refund and Cancellation Policy for any updates or changes.
7.3. Continued use of our services after any modifications or alterations to the policy implies acceptance of the updated Terms and Conditions.
We believe that by incorporating this clause, we can adapt to changing circumstances and improve our services while providing the necessary flexibility. If you have any further questions or concerns regarding this policy, please do not hesitate to contact us.
Thank you for your understanding and cooperation.
Please note that adherence to this policy ensures fair and equitable treatment for all our patients. If you have any questions or require further clarification regarding our Refund and Cancellation Policy, please contact our customer service department at 8686066559.
Thank you for choosing Sree maha home health care. We appreciate your understanding and cooperation.